Privacy Policy

Introduction.  This Privacy Policy explains how Renew BioLab collects, uses, and shares information when you visit renewbiolab.com or purchase from us.

Information We Collect.  Information you provide (name, shipping and billing address, email, phone, order details, and researcher or organization information); payment information (card and bank details, which are collected and processed by our third-party payment processors. We do not store full card or bank-account numbers on our servers, and information collected automatically (device and browser data, IP address, and usage data via cookies and similar technologies, including limited data stored in your browser such as cart, store-credit, and referral information).

How We Use Information.  To process, fulfill, and ship orders; to communicate with you about orders and support; to operate promotions, referrals, and subscriptions; to prevent fraud and comply with law; and, with your consent, to send marketing emails you can unsubscribe from at any time.

How We Share Information.  With service providers that help us operate (payment processors, shipping carriers, email, analytics, and fraud-prevention tools); to comply with legal obligations or protect our rights; and in connection with a business transfer. We do not sell your personal information for money.

Cookies and Analytics.  We use cookies and similar technologies to operate the Site, remember your preferences, and measure performance. You can control cookies through your browser settings.

Data Retention and Security.  We retain information as needed to fulfill orders, meet legal obligations, and resolve disputes, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your Rights.  Depending on where you live (for example, under the California Consumer Privacy Act or the EU/UK GDPR), you may have rights to access, correct, delete, or restrict the use of your information, and to opt out of certain sharing. To exercise these rights, contact support@renewbiolab.com. We will not discriminate against you for exercising your rights.

Children.  The Site is intended for adults (21+) and is not directed to children. We do not knowingly collect personal information from anyone under 18.

Third-Party Links.  The Site may link to third-party websites we do not control; their privacy practices are governed by their own policies.

Changes.  We may update this Policy from time to time; the “Last updated” date reflects the current version.

Contact.  support@renewbiolab.com.